Having this discussion early on can alleviate headaches and frustrations down the road. It will guide you in the right direction and will prepare you for the transition to SaaS solutions.
Other Reasons Why Businesses Fail to Successfully Implement SaaS
Forbes Magazine has also identified several reasons why organizations fail in their cloud transition efforts. Here are five of them:
Inaccurate current-state assessment
Misjudged value-proposition of new technologies
Heavy reliance on technology as the primary answer
Underestimating the value of data and analytics
Inadequate training and skillsets from employees
Check out the Forbes article to learn more about these issues. In summary, businesses need to understand that there is more work involved than just purchasing and implementing a SaaS solution.
Take the time to fully understand your business needs and find a solution that addresses the exact issues at hand. Don’t assume that anything is better than nothing. Instead of settling for the cheapest option, or the first one you find, make sure it’s going to benefit your business.
Don’t rely solely on cloud tech to solve all of your problems. The people you work with still need to use it properly in order to gain value from it. Make sure all users understand what is expected of them for managing and maintaining the program.
How to Ensure a Successful SaaS Implementation
To summarize our discussion, here are some general steps that any business should follow when implementing a SaaS solution:
Identify the specific issues at hand
Consider the options moving forward
Choose the option that best suits your needs
Develop a high-level strategy to guide you along the way
Train your team on how to use the SaaS program, and set expectations early on